Chat bots are the new apps of today and the future of tomorrow. Such bots represent virtual assistants that can be educated and help users with obtaining relevant information from communication channels selected by the user. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner and used mainly in customer service or information acquisition. Some chat bots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
Chatbots are the future of online and particularly mobile interactions. It is heavily exploited in the social form since the cost of deploying one chat bot that interacts with one user is very cheaper than having a dedicated workforce to do the same. Nowadays, Chatbot are competing with the existing social apps and most of the emerging survey results that Chatbot will over run the space.
To build tools that help people, facilitate their work, and their interaction with computers using natural language; but not to replace the human role totally, or imitate human conversation perfectly. The power of bots to make our lives easier and more fulfilling needs by
Play by the rules
Problem solving and customer service
Chatbots as personal assistants
Success measurement to improve and deliver the best
With chat bots, brands can come closer to their users. By building their presence on those platforms, which are popular among their audience, brands can create one-to- one conversations with their clients who can talk to a chat bot online whenever they need without any delay. Your business image also gets better with the chatbot as it shows that you have advanced management and systems in your company although chatbots have already gained a lot of popularity.
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